● Secure · consent-based
Remote IT support
Some problems don’t need the laptop posting anywhere. With your permission, Techstreme can connect to your Windows machine remotely and sort it while you watch.
You stay in control
A remote session only starts when you run the support tool and agree to the connection. You can see everything that happens and end it at any time.
Encrypted throughout
The connection runs over Techstreme’s own hardened server at mesh.techstreme.co.uk with a valid certificate — not a random third-party tool.
How to start a session
Get in touch first
Remote support is arranged case by case. Get in touch about your issue and you’ll be sent a one-time link to connect — there’s nothing to install ahead of time.
Enquire about remote supportAlready been sent a link? Open it and follow the prompt to connect.